FAQ
Questions people ask first
Does Recon tell us which seat each person should have?
It gives you the evidence: each person's cost at API prices, and how much of their quota they use window after window. Recon shows which seat each account holds and rates each one red, amber or green, so the accounts to look at stand out. It doesn't know your seat prices, so the decision stays with you.
Can Recon see what our developers type?
No. The agent keeps only totals: estimated cost, token counts, active time and quota, per model, per 5 minutes. Prompts, responses, file paths and session IDs never leave the laptop.
Is the cost figure what we actually pay?
It's Claude Code's own estimate of what the usage would cost at API prices. On a subscription that tells you the value people get and which models drive it. Recon labels it as an estimate everywhere.
Which Claude accounts does it work with?
Every Claude account used on an enrolled laptop, personal ones included; reports show an account outside your verified domains by its domain only. Usage figures come from any Claude Code account. Subscription quota needs a subscription account: API-key accounts don't report quota, and Recon shows it as unknown rather than zero.
What do we need to run it?
A small Linux VM (2 vCPU, 4 GiB, around 1,000 devices) with Docker, or a Kubernetes namespace. The stack needs outbound access to Recon only, and devices need to reach it on your network or VPN.
Can Recon's staff see our figures?
Only if you turn operator access on, and you can turn it off at any time. Your stack enforces the setting, and every access is audited.
What if someone leaves?
Revoke their devices from the portal and their stack refuses them at once. Their sign-in can be deactivated the same way, and you can pseudonymise them: their name and email become a random pseudonym everywhere, and their figures stay in your reports.